Webcam Help

If you are having trouble getting the webcams to work for you, please fill out this form. We will try our best to help you.

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Operating System:	Windows 95Windows 98Windows NTWindows 2000Windows MEWindows XPMac OS 9 or earlierMac OS XLinuxSolarisOther
Web Browser:	Internet ExplorerNetscapeMozillaFirefoxSafariKonquererOperaCaminoOther
Java Version:	Go here to find out your Java version
What webcam were you attempting to view? Redwood City - Canis MinorRedwood City - Canis MajorRedwood City - Central BarkRedwood City - Intergalactic ZoneSouth San Francisco - Canis MinorSouth San Francisco - Canis MajorSouth San Francisco - Central Bark
Are you behind a firewall? Personal FirewallCorporate FirewallNo FirewallDon't Know
What date/time where you attempting to view the webcam?
Have you ever been able to view this webcam successfully from the same computer? Yes No
Please describe what happens when you attempt to view the webcam in as much detail as possible: