Harness Policy
Every dog who rides the shuttle must have a harness
with a metal ring on the top.
Reservation Policy
If your dog is not regularly scheduled to be picked
up on a certain day and time, you must call us
at
(650) 364-7792 to make a reservation for your
dog to take the shuttle.
Late Policy
Please pick your dog up on time. If your dog is
not picked up on time, he/she will be brought back
to Planet Pooch and you will be charged a late fee.
You are also responsible for making sure that any other person who picks up or drops off your dog is aware of all policies.